Conditions of Use

Tulisan store is offered to you, the user, conditioned on your acceptance of the terms, conditions and notices contained or incorporated by reference here in and such additional terms and conditions, agreements, and notices that may apply to any page of section of the site.

Electronic Communications

You agree that the Tulisan store may send electronic mails to you for the purpose of advising you of changes or additions to this site, about any of Tulisan store’s products or services, or for such other purpose(s) as we deem appropriate. If you wish to unsubscribe from our newsletters, please click on “Newsletters” in your registered email and unsubscribe.

Product Descriptions

We always try our best to display the information and colors of the products that appear on the site as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be accurate as the actual colors you see depends on your monitor quality.

Conditions of Returns

You have 7 days to refund your items from the date it is received. Please note that we are only able to offer refund for items with manufacturing mistakes. Must be in original condition, all tags attached, and hamper items are not eligible for refunds.

There is no charge to refund, however all refund are based on stock availability. Refund can only be done for the same price. If the goods you want to refund more expensive, you can transfer the price gap.

How to refund:

  1. Sign in to your Tulisan account and select the order number from which you would like to refund
  2. Send an email to inquiries@tulisan.com with subject “Refund (#order number)”
  3. Once confirmed, please send the package to:
    PT Tulisan Susunan Tinta
    Darmawangsa Square The City Walk, Ground Floor #24
    Jalan Darmawangsa VI, Pulo, Kebayoran Baru
    South Jakarta, 12160
    Indonesia